Home Visit Services:

If you request a home visit, an appointment time will be scheduled after your booking confirmation. Our staff will visit you within the agreed timeframe.

Test Results Delivery:

Test results are primarily delivered electronically to your registered email or account. If physical copies are requested, delivery will be arranged to your provided address within [ 5 business days].

Shipping Costs:

Any shipping charges (if applicable) will be displayed at checkout.

Delays:

While we aim to deliver results on time, unforeseen circumstances (medical emergencies, courier delays, etc.) may cause delays. We will notify you promptly if that happens.